RESOURCES
Increasing Complexity of Managing a Global E-Commerce Function. Read the Blog Post
ModusLink E-Commerce Demo. Watch the Video
Gateway to Global E-Commerce. Read the White Paper
Global E-Commerce Solutions
Our integrated e-commerce solutions are driven by a transaction engine that can power your existing online store or be delivered in a complete Web store solution. We perform financial management and payment processing that is integrated with global Customer Relationship Management (CRM), order management, fulfillment and digital content distribution activities. Our e-commerce solutions are ready to extend your market reach globally, offering localized shopping experiences including regional payment options and processing, multilingual contact center support and deep knowledge of local logistics, import and export complexities.
e-Commerce Store
ModusLink’s e-Commerce platform provides a robust web store solution that can match your brand requirements while supporting an interactive shopping experience for domestic and international, end user and channel customers. The standard solution supports remote catalog and price list management, promotions management, product variations, complementary products and accessories, multi-currency and multi lingual capabilities. Powerful menu options allow you to manage the look and feel of the site, the content and promotions for discrete target user groups. This comes with existing integration to ModusLink’s financial and payment engine and ModusLink’s fulfilment systems for inventory and order status.
Integrate with an Existing e-Commerce Platform
Companies looking to extend or upgrade an existing commerce solution or that want to maintain a higher level of control over their current webstore development can benefit from an integration with ModusLink’s transaction engine to manage payment processing, fraud prevention, inventory visibility, customer care and fulfilment. ModusLink has developed a web services integration layer that can interface with most e-Commerce platforms to provide these additional services and ensure they arean integrated part of the e-Commerce transaction and customer shopping experience.
Payment Processing and Financial Services
ModusLink offers enterprise-class financial management services including PCI-Compliant payment processing. Benefit from our global network designed to meet the key customer expectations for eCommerce payments in different regional markets. Maintain customer visibility and ownership while letting ModusLink take care of tax compliancy and local reporting regulations through flexible financial models such as an outsourced e-Commerce financial operations.Our financial services include: global and local payment services, financial reporting, credit and collections management, accounts receivable management, invoicing, tax management, fraud protection and WEEE (European Environmental Regulations) reporting.
e-Returns
We can further extend the efficiency of your online store with integrated returns management and recall solutions that reduce lead time and cost to prevent customer dissatisfaction. In the event of a recall, we can deploy a multilingual site in as little as 72 hours for rapid dissemination of critical information to ensure consumer confidence and maintain brand loyalty.
The ModusLink Advantage:
- Global Expansion. We help clients increase revenue generation and customer acquisition with our global commerce processes and knowledge of local markets.
- Modular Service Options. Clients can select a fully integrated e-Commerce outsource solution or integrate ModusLink’s financial management, global payment and fulfillment processes with existing platform investments.
- Integrated Fulfillment and Returns. With 30 years of supply chain experience we ensure that the customer expectations set at the point of sale are consistently fulfilled.
- Reporting and Analysis. We provide complete visibility and program tracking to improve the future Web store experience for your customers.
- Financial Services. Access new markets, maximize your conversion rate, increase revenue, reduce cart abandonment, protect your shoppers from fraud and optimize your financial operations.