A mature returns management program is an investment and is key when maximizing asset recovery values. Is the rise in customer returns negatively impacting your bottom line? PTS Corp specializes in reverse logistics, and our years of experience have allowed us to develop a team of experts along with the supporting processes and tools that help customers navigate the modern returns-ecosystem.
Optimal Recovery
A recent survey by the National Retail Federation showed return rates at 16.5% in 2022, similar to 2021's 16.6%. During 2021, online shopping reached an all-time high due to COVID-19 safety measures. As return rates rise, returns management is no longer optional. High-tech manufacturers without strong reverse logistics processes may lose over 50% of returned inventory value, according to a UPS report.
In today’s growing e-commerce world, managing customer returns is essential to business operations. At PTS Corp, we develop controlled methods within your returns ecosystem. This ensures optimal product recovery and value retention.
Reduce Overspend
Cost-free returns for customers does not equate to cost-free returns for the company. Inefficient returns processes show reduced profit by up to 30%. Our team of experts can outline tactical recovery plans to reduce your overspend and cut unnecessary costs that effect your bottom line.
Increase Velocity
Returns management speeds greatly impacts the ROI of a company as a whole. PTS is determined to increase your return rate and throughput to keep company turnaround times within the goals of your business.
Forecast-Driven Outcomes
Creating predictable outcomes within your business means planning for exceptions and having processes in place for handling less likely events. The experts at PTS Corp will put structures in places to plan for these infrequent, but likely outcomes.
Ready to see how PTS Corp can improve your returns management? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.