Returns ManagemeNT

Optimize Your Returns Management with PTS Corp

At PTS Corp, we understand that an effective Returns Management program is a valuable investment in your business's success. As a supply chain company specializing in reverse logistics, we are equipped to handle products that are more technical in nature. Over the years, we’ve partnered with countless customers across diverse industries, working with electrical and mechanical-based products.

Because of this experience, we’ve developed a team of skilled experts and robust processes designed to meet the demands of today’s modern returns ecosystem. Whether you’re navigating challenges in value recovery or streamlining operations, PTS Corp is here to be your trusted partner every step of the way.

The increased number of returns impacts the bottom line!

Customer demands have increased returns at an impressive and challenging rate.

Managing returns can no longer be a part time effort.

Cost-free returns to the consumer are NOT cost-free to the seller.

Maximizing Asset Recovery with Technology-Driven Returns Management

At PTS Corp, we believe adding technology to your returns management program is essential for maximizing asset recovery values. Without a mature system, businesses often face challenges that strain assets and reduce cash flow. For instance, inadequate planning can lead to increased costs, longer processing times, and limited visibility into recovery opportunities. Furthermore, these inefficiencies restrict your ability to recover asset value effectively.

According to the Reverse Logistics Association, managing the "return and repair" process can account for up to 10% of total supply chain costs. Moreover, when the supply chain encounters inefficiencies, the impact can compound and reduce profits by as much as 30%. To make matters worse, UPS reports that high-tech manufacturers without a robust reverse logistics process risk losing over 50% of their returned inventory value. By implementing a well-designed, technology-driven returns management system, businesses can navigate these challenges and maximize their asset recovery potential.

Managing Increased Returns to Protect Your Bottom Line

PTS Can Assist By:

Generating controlled methods and practices that provide optimal recovery

Outlining tactical recovery and investment which reduces overspend when not intended

Increasing velocity and throughput while keeping turn around time within goal

Planning for exceptions and knowing how to handle less frequent but likely events

Creating predictable and forecast driven outcomes

Enhance Returns Management with PTS’ People, Processes, and Tools

Enable strategic decision-making through value-based routing that adds measurable value and eliminates activities without ROI.

Improve churn rates and empower your operations team with tracked turnaround times and detailed disposition data.

Continuously measure performance and expectations using a robust, data-driven program tailored to your business needs.

Gain actionable insights with comprehensive reporting and analytics designed to enhance visibility across your operations.