Driver Shortages: How Labor Crunches Are Changing Returns Management

Driver shortages are making headlines across the U.S. and Europe, creating ripple effects throughout the supply chain. According to industry reports, 69% of logistics companies say capacity is constrained due to a lack of drivers (Supply Chain Dive, Tech.co, Talking Logistics). While the focus is often on forward logistics, these shortages significantly impact reverse logistics as well—where delays in processing returns can lead to lost revenue, higher costs, and dissatisfied customers.

For businesses managing large volumes of returns, the message is clear: adapting to these disruptions isn’t optional. It’s essential.


The Driver Shortage Challenge—By the Numbers

Driver shortages are not new, but they’re worsening. With fewer drivers available, companies struggle to move goods efficiently across the supply chain. In reverse logistics, this creates unique challenges:

Learn more about industry trends impacting reverse logistics in our Mid-Year Reverse Logistics Insights Blog.


How Driver Shortages Impact Reverse Logistics

Unlike forward shipping, reverse logistics often lacks predictable volume or timing. When driver shortages hit, this unpredictability amplifies:

Explore how PTS Corp manages Returns Management Services to avoid these pitfalls.


Why Businesses Need Scalable Solutions

Rigid supply chain strategies cannot adapt quickly to capacity fluctuations. That’s why scalable reverse logistics solutions are critical. Businesses need partners who can:

See how our Value-Added Services help bridge the gap when supply chain disruptions occur.


How PTS Corp Keeps Returns Moving Despite Disruptions

At PTS Corp, we’ve built our processes around flexibility and speed. Our reverse logistics solutions include:

By handling these steps internally, we reduce dependency on strained transportation networks and help clients maintain service continuity.

Learn more about our Repair and Refurbishment Services.


Looking Ahead: Driver Shortages Are Here to Stay

Industry analysts predict labor shortages will persist well into 2025 (AJOT). Companies that fail to plan for ongoing disruptions risk falling behind their competitors. Partnering with a reverse logistics provider who can adapt quickly ensures resilience in an unpredictable market.


Don’t Let Driver Shortages Derail Your Reverse Logistics

When delays happen, you need a partner who can pivot with you. PTS Corp offers scalable, end-to-end reverse logistics solutions that keep your returns process moving—no matter what challenges arise.

👉 Contact us today to learn how we can help you streamline returns and maintain efficiency.

As Amazon transitions to a more "Seller Forward" approach, many sellers are now tasked with managing their own fulfillment. This shift can be challenging, especially for those accustomed to relying on Amazon's Vendor Central. At PTS Corp, we recognize the needs of these 1PL sellers and are here to provide solutions.

For businesses new to managing their own logistics and fulfillment, partnering with a 3PL like PTS Corp can be transformative. We provide expertise in navigating complex processes, from warehousing and inventory management to shipping and returns handling. Our team streamlines these tasks, allowing you to focus on core business operations. Furthermore, we offer tailored solutions that can grow with your business, ensuring that you adapt quickly to changing demands and maintain efficiency. With PTS Corp, you gain a knowledgeable partner dedicated to your success in the logistics landscape.

In addition to our fulfillment services, PTS Corp offers valuable solutions to enhance your operations. Our packaging services ensure your products are secure and professionally presented. We also provide advanced order tracking systems, allowing real-time updates for you and your customers. This transparency fosters trust and satisfaction. By letting us manage these essential tasks, you can concentrate on sales and customer relationships. With PTS Corp, you sell the product while we expertly handle the logistics.

Source: Carbon6, “What’s Going on with Amazon’s Vendor Central Shake-Up?”

Ready to see how a 3PL can elevate your Amazon business? Contact PTS Corp today to learn more about logistics services.