In the competitive landscape of today's business world, achieving and maintaining high standards is critical to a business’ success. ISO 9001 certification, a globally recognized standard for Quality Management Systems (QMS), serves as a powerful tool for businesses committed to delivering top-notch products and services. This certification is a testament to a company's dedication to consistently meeting customer expectations and regulatory requirements.

Further, ISO 9001 sets the foundation for a systematic and process-driven approach to quality management. This ensures that businesses not only meet industry benchmarks, but continually strive for improvement.

ISO Certification: What are the benefits?

For customers, the ISO 9001 certification is a hallmark of reliability and excellence. It signifies that a business adheres to stringent quality standards, prioritizing customer satisfaction and continuous improvement. By implementing a robust QMS, companies can enhance operational efficiency. This includes minimizing errors and streamlining processes. Altogether all of which directly contribute to a superior customer experience.

From meticulous product design to efficient service delivery, the ISO 9001 certification assures customers that the organization is dedicated to delivering products and services of the highest quality. Accordingly at PTS Corp, we take immense pride in being ISO 9001 certified. This certification underscores our unwavering commitment to quality management throughout our organization. By adhering to the ISO 9001 standards, we continuously refine our processes, ensuring that our customers receive services that meet and exceed their expectations.

Our ISO 9001 certification is not just a badge; it is a reflection of our dedication to providing unparalleled quality in every facet of our operations. Likewise as a customer-focused 3PL provider, this certification is a testament to our commitment to delivering excellence, reliability, and value to every single client.

Ready to elevate your business to new heights of quality and excellence? Partner with PTS Corp, where our ISO 9001 certification underscores our commitment to delivering top-tier services and exceeding industry benchmarks. Your success is our commitment, and we're ready to exceed your expectations.

Ready to see how the ISO 9001 Certification can benefit your 3PL provder? Sign up for a preliminary consultation with one of our experts today!

Learn more about PTS Corp and how we can help streamline your operations and increase ROI.

The 5S System at PTS Corp creates clean and organized workspaces throughout the facility while maximizing productivity and ensuring employee safety.

At PTS Corp, we are not just a third-party logistics provider; we are committed to revolutionizing the industry through innovative strategies. In our pursuit of excellence, we have implemented the Five S's or 5S methodology – a transformative system that enables businesses to create clean, organized workspaces, ensuring employee safety, and maximizing productivity. The 5S methodology serves as a blueprint for efficiency, allowing companies to streamline operations and harness the full potential of their assets.

The Five S system, originally developed in Japan and later translated and expanded for international use, is an ever-changing organizational model that allows employees to constantly improve the effectiveness and efficiency of their work space. To put it simply, “there’s a place for everything and everything goes in it’s place.

5S System: Sort, Set In Order, Shine, Standardize, and Sustain

The first 'S' is to Sort, facilitating the removal of unnecessary items from workspaces, eliminating clutter, and optimizing resource allocation.

The second step, Set In Order, focuses on arranging tools and materials in an organized manner, reducing the time spent searching for items and enhancing overall workflow. At PTS, you will find multicolored tape surrounding all pieces of equipment, tools, bins, tables, etc. This allows our employees to quickly notice when anything is out of place.

Shine, the third 'S,' emphasizes the importance of cleanliness, not only contributing to a safer work environment but also fostering a sense of pride and ownership among employees.

Standardize, the fourth 'S,' establishes uniform practices throughout the organization, ensuring consistency and efficiency across processes.

Finally, Sustain, the fifth 'S,' emphasizes the need to instill these practices as a part of the company culture, fostering continuous improvement and long-term success.

5S System In Practice: How does it improve the experience of PTS customers?

The 5S system at PTS Corp is more than just a framework; it's a commitment to improving safety, reducing defects, increasing production rates, and optimizing the utilization of assets. In embracing the 5S methodology, PTS Corp reiterates its dedication to providing top-notch logistics solutions that not only meet, but exceed the expectations of our clients.

Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!

Learn more about PTS Corp and how we can help streamline your operations and increase ROI.

Optimal Recovery

A recent survey by the National Retail Federation and Appriss Retail showed that average return rates at the end of 2022 have remained at 16.5%, compared to 16.6% in 2021, when Covid 19 safety measures were still front and center and online shopping was at an all time high. As consumer returns rates continue to rise, managing returns can no longer be a part time effort. High-tech manufacturers without a well-developed reverse logistics process could be losing more than 50% of returned inventory value, according to a recent UPS Report.

Within an ever-expanding world of e-commerce, the demand for customer return has become an integral part of every day business operations. With PTS Corp, we are able to generate controlled methods within your eco-system of returns to supply optimal recovery of products.

Reduce Overspend

Cost-free returns for customers does not equate to cost-free returns for the company. Inefficient returns processes have been shown to reduce profit by up to 30%. Our team of experts can outline tactical recovery plans to reduce your overspend and cut unnecessary costs that effect your bottom line.

Increase Velocity

The speed at which returns are managed has a great impact on the ROI of a company as a whole. PTS is determined to increase your return rate and throughput in order to keep company turnaround times within the goals of your business.

Forecast-Driven Outcomes

Creating predictable outcomes within your business means planning for exceptions and having processes in place for handling less likely events. The experts at PTS Corp will put structures in places to plan for these infrequent, but likely outcomes.

Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!

Learn more about PTS Corp and how we can help streamline your operations and increase ROI.