In the competitive landscape of today's business world, achieving and maintaining high standards is critical to a business’ success. ISO 9001 certification, a globally recognized standard for Quality Management Systems (QMS), serves as a powerful tool for businesses committed to delivering top-notch products and services. This certification is a testament to a company's dedication to consistently meeting customer expectations and regulatory requirements.
Further, ISO 9001 sets the foundation for a systematic and process-driven approach to quality management. This ensures that businesses not only meet industry benchmarks, but continually strive for improvement.
For customers, the ISO 9001 certification is a hallmark of reliability and excellence. It signifies that a business adheres to stringent quality standards, prioritizing customer satisfaction and continuous improvement. By implementing a robust QMS, companies can enhance operational efficiency. This includes minimizing errors and streamlining processes. Altogether all of which directly contribute to a superior customer experience.
From meticulous product design to efficient service delivery, the ISO 9001 certification assures customers that the organization is dedicated to delivering products and services of the highest quality. Accordingly at PTS Corp, we take immense pride in being ISO 9001 certified. This certification underscores our unwavering commitment to quality management throughout our organization. By adhering to the ISO 9001 standards, we continuously refine our processes, ensuring that our customers receive services that meet and exceed their expectations.
Our ISO 9001 certification is not just a badge; it is a reflection of our dedication to providing unparalleled quality in every facet of our operations. Likewise as a customer-focused 3PL provider, this certification is a testament to our commitment to delivering excellence, reliability, and value to every single client.
Ready to elevate your business to new heights of quality and excellence? Partner with PTS Corp, where our ISO 9001 certification underscores our commitment to delivering top-tier services and exceeding industry benchmarks. Your success is our commitment, and we're ready to exceed your expectations.
Ready to see how the ISO 9001 Certification can benefit your 3PL provder? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
R2 certification, short for Responsible Recycling, is a globally recognized standard for electronics recycling and refurbishment. To become R2 certified, organizations must undergo a rigorous auditing process conducted by accredited certifying bodies. This process involves demonstrating compliance with a set of stringent requirements encompassing environmental, health and safety, quality, and data security standards. Organizations must implement robust management systems, adhere to strict operational protocols, and undergo regular audits to maintain R2 certification.
At PTS Corp, we understand the intrinsic value of R2 certification. It plays a pivotal role in promoting sustainability within the dynamic realm of reverse logistics. Far from being a restrictive measure, R2 serves as a roadmap, guiding us toward responsible and sustainable management of used electronics.
Encompassing environmental, health and safety, quality, and data security standards, R2 certification exemplifies our commitment to sustainable practices. By adhering to these standards, we not only contribute to a healthier environment, but also uphold the highest industry standards. This reinforces our dedication to responsible electronics management at every stage of their lifecycle.
In today's interconnected world, electronics have woven into the fabric of our daily lives. At PTS Corp, we recognize the profound impact these devices have on our world, accompanied by the surge in electronic waste generated as we constantly upgrade and replace our gadgets. The staggering volume of e-waste poses a significant challenge for responsible disposal. Beyond the traditional end-of-life perspective, it's imperative to consider the entire lifecycle of electronic devices.
Markedly, our commitment to this holistic approach makes PTS Corp an ideal partner for anyone seeking a third-party logistics provider. By receiving the R2 certification and integrating sustainable recycling practices into our systems, we have positioned ourselves as a conscientious partner in navigating the complexities of responsible electronics management.
Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
At PTS Corp, we are not just a third-party logistics provider; we are committed to revolutionizing the industry through innovative strategies. In our pursuit of excellence, we have implemented the Five S's or 5S methodology – a transformative system that enables businesses to create clean, organized workspaces, ensuring employee safety, and maximizing productivity. The 5S methodology serves as a blueprint for efficiency, allowing companies to streamline operations and harness the full potential of their assets.
The Five S system, originally developed in Japan and later translated and expanded for international use, is an ever-changing organizational model that allows employees to constantly improve the effectiveness and efficiency of their work space. To put it simply, “there’s a place for everything and everything goes in it’s place.
The first 'S' is to Sort, facilitating the removal of unnecessary items from workspaces, eliminating clutter, and optimizing resource allocation.
The second step, Set In Order, focuses on arranging tools and materials in an organized manner, reducing the time spent searching for items and enhancing overall workflow. At PTS, you will find multicolored tape surrounding all pieces of equipment, tools, bins, tables, etc. This allows our employees to quickly notice when anything is out of place.
Shine, the third 'S,' emphasizes the importance of cleanliness, not only contributing to a safer work environment but also fostering a sense of pride and ownership among employees.
Standardize, the fourth 'S,' establishes uniform practices throughout the organization, ensuring consistency and efficiency across processes.
Finally, Sustain, the fifth 'S,' emphasizes the need to instill these practices as a part of the company culture, fostering continuous improvement and long-term success.
The 5S system at PTS Corp is more than just a framework; it's a commitment to improving safety, reducing defects, increasing production rates, and optimizing the utilization of assets. In embracing the 5S methodology, PTS Corp reiterates its dedication to providing top-notch logistics solutions that not only meet, but exceed the expectations of our clients.
Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
At PTS Corp, we are thrilled to unveil our latest offering! Introducing the Buff & Polish service, a game-changer in the mobile device marketplace. PTS Corp is a trusted third-party logistics provider committed to delivering innovative solutions that enhance the value of our clients' assets. With our eight state-of-the-art Refox Buffing Machines, we can ensure the best possible polish on all your devices and screens.
The Buff & Polish service is designed to breathe new life into devices. As a result, we are able to frequently elevate them from a "C" grade to an "A" grade, or transforming "used" equipment into a "like new" state. Subsequently this translates to a remarkable 40-50% increase in the overall value of the devices.
Likewise our meticulous buffing process is executed with precision, ensuring that each device undergoes a comprehensive rejuvenation. All devices begin the buff and polish process by being made fully waterproof, protecting the integrity of the interior. This is accomplished by placing each device within a device-specific receptacle before resin is piped around the edge and cured.
In an industry where efficiency and cost-effectiveness are paramount, our Buff & Polish service stands out as a strategic solution to maximize the value of your assets. Therefore with an average turnaround time of seven days and a nominal service charge, we can generate significant ROI for your organization.
Above all, as we continue to evolve in the dynamic 3PL landscape, PTS Corp remains at the forefront. Our team is setting new standards and redefining excellence in third-party logistics services. As a thank you to our returning customers and an invitation to our new customers, we are offering a special pilot program to introduce this new branch of services. So for a limited time, get your first 20 devices buffed and polished at no charge!
Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
In today’s fast-changing supply chain landscape, Third-Party Logistics (3PL) providers are becoming essential partners for businesses aiming to streamline operations, cut costs, and boost efficiency. As economic conditions shift, understanding the added value of 3PL services becomes crucial for maintaining a competitive edge.
Gone are the days when third-party logistics was just about warehousing and transportation. Modern 3PL providers offer a range of added-value services, including packaging, assembly, labeling, quality control, and reverse logistics. These services allow businesses to focus on their core functions while experts handle the complex logistics tasks.
Key Trends Shaping the Future of 3PL Services
The recent economic shifts, such as those driven by the pandemic, have highlighted the adaptability of the 3PL industry. Companies are increasingly seeking comprehensive 3PL solutions to stay competitive. Key trends shaping this evolution include:
Embracing added-value 3PL services not only helps businesses adapt to economic changes but also positions them for long-term success. Partnering with a versatile 3PL provider can transform your logistics strategy and drive growth.
Ready to enhance your logistics with added-value services? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
A recent survey by the National Retail Federation showed return rates at 16.5% in 2022, similar to 2021's 16.6%. During 2021, online shopping reached an all-time high due to COVID-19 safety measures. As return rates rise, returns management is no longer optional. High-tech manufacturers without strong reverse logistics processes may lose over 50% of returned inventory value, according to a UPS report.
In today’s growing e-commerce world, managing customer returns is essential to business operations. At PTS Corp, we develop controlled methods within your returns ecosystem. This ensures optimal product recovery and value retention.
Cost-free returns for customers does not equate to cost-free returns for the company. Inefficient returns processes show reduced profit by up to 30%. Our team of experts can outline tactical recovery plans to reduce your overspend and cut unnecessary costs that effect your bottom line.
Returns management speeds greatly impacts the ROI of a company as a whole. PTS is determined to increase your return rate and throughput to keep company turnaround times within the goals of your business.
Creating predictable outcomes within your business means planning for exceptions and having processes in place for handling less likely events. The experts at PTS Corp will put structures in places to plan for these infrequent, but likely outcomes.
Ready to see how PTS Corp can improve your returns management? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.
At PTS Corp, we pride ourselves on tailoring our processes to meet the unique needs of each client. For our kitting solutions, we prioritize collaboration to find the best solutions to increase throughput and add value. One of our kitting clients approached us due to a projected volume increase for 2022. Recognizing our scalability and expertise, they chose us to take over their in-house kitting processes for shipping to multiple retailers and direct customers.
As we worked with this client, several challenges arose, including supply chain disruptions, high demand with short timelines, and shifting priorities. To address these issues, we implemented a range of strategic solutions:
These kitting solutions allowed us to adapt quickly, exceed expectations, and ensure alignment with the client’s goals.
{READ - SCALING YOUR BUSINESS EFFICIENTLY: THE POWER OF KITTING & FULFILLMENT}
The results achieved for this client highlight the success of our collaboration:
May – October 2022
November 2022
Overall Impact (May – November)
By exceeding demand during the peak season, PTS enabled the client to scale quickly. Moving forward, PTS will take over shipping logistics for direct-to-retailer and direct-to-customer operations. This allows the client to focus on core business functions like product development, marketing, and distributor network growth.
At PTS Corp, we are dedicated to helping clients navigate challenges and develop solutions that drive success. With the resources, expertise, and scalability to handle complex logistics and increasing demand, we are an ideal 3PL kitting partner. Our commitment to improvement ensures that our clients can focus on what they do best while we handle the rest.
Learn More About Kitting Services
Explore our kitting services here or contact us today to start a conversation about how PTS can help elevate your kitting operations.
Schedule a consultation with a PTS expert here.
Subscribe to the PTS mailing list here.
Companies that have a reverse logistics process in place can recover value and have a neat and efficient value chain that trumps their market competitors. Ecommerce is continuing to grow at a breakneck pace, making up for 8% of all retail sales in the US. Although the COVID-19 pandemic dealt a heavy blow on industries worldwide, the resultant increase in online sales has generated an equivalent increase in returns and the need for a tight, efficient reverse logistics program.
The increase in online sales has led to increase in competition and businesses must do everything to ensure The increase in online sales has led to increasing in competition and businesses must do everything to ensure customer satisfaction. How to implement reverse logistics is one of the most important decisions a company can make. The failure to implement a consumer-friendly and cost-efficient returns process will likely affect overall profitability.
Because of the importance of reverse logistics, many brands have made a strategic move to outsourcing to streamline internal operations and improve overall efficiency.
Many businesses might feel that staying in-house for their reverse logistics program is the best decision. 74% of shoppers choose to buy from a retailer again based on a pleasant shopping experience. This might influence businesses to keep their reverse logistics program in-house to have better control their brand reputation and maximize customer retention.
According to several supply chain executives, there are certain advantages of an in-house reverse logistics strategy.
When an organization chooses to handle its own reverse logistics program, it has complete control over its operations. Complete control of a reverse logistics program can ensure customer satisfaction.
Having an in-house team for your reverse logistics operations can help improve communication. An in-house team can better understand the values and systems of the organization so they can better represent the brand. As a result, the loss of important information from poor communication is minimized.
When an organization starts growing, the in-house reverse logistics processes can experience significant issues. Scalability is one of the primary issues that compels a company to look outside for help with their reverse logistics processes. Reverse logistics have a need for a wide range of resources. Internal competition for those resources can result in reverse logistics processes becoming strained. Customers have an expectation regarding hassle-free returns driven by companies such as Amazon regarding returns. Not having a strong, hassle-free returns process has a negative effect on customer satisfaction and brand image.
According to a report by Tobin Moore in Multichannel Merchant, deprioritizing reverse logistics can create an insurmountable problem for retailers. Irrespective of the demand for fair return policies, the reverse logistics process is not only a customer experience concern but also a contributor to a $1.75 trillion headache for companies.
The report says that every year, an average of 15% of goods are returned or deemed excess. Because a lot of retailers do not have the necessary infrastructure in place to manage this flood of returns, a lot of returned goods don’t end up in the hands of another consumer. The returned inventory can lose value along the way and a whopping 30% of returns end up in landfills.
Another pressing issue that exists with the management of internal reverse logistics programs is the amplified need for moving goods. A report by DC Velocity shines light upon a recent study conducted by CBRE. It shows that companies that decided not to outsource their reverse logistics program ended up needing 20% more space. Expanding current facilities or moving to new, larger ones can greatly reduce profitability.
There are several clear benefits that a third-party logistics (3PL) provider can deliver to your business. Outsourcing your reverse logistics program to a capable 3PL provider can improve profits, flexibility, customer service, level of control, and many more.
As noted above, 30% of all returned goods end up in landfills, meaning there is significant value to be recaptured. Outsourcing helps a company to streamline operations and handle resources efficiently. The simple model of outsourcing minimizes hassles in managing reverse logistics operations with several advantages:
Finding a quality provider with efficient reverse logistics management can be a challenge. Organizations looking to outsource their reverse logistics program should look for the following in a provider:
Outsourcing different aspects of a business helps the business to become stronger by allowing them to maintain focus on their core operations. This results in improved profitability and better customer service. That is why outsourcing your 3PL program to an experienced provider like PTS Corp can make a lot of sense for many businesses.