A mature returns management program is an investment and is key when maximizing asset recovery values. Is the rise in customer returns negatively impacting your bottom line? PTS Corp specializes in reverse logistics, and our years of experience have allowed us to develop a team of experts along with the supporting processes and tools that help customers navigate the modern returns-ecosystem.
Optimal Recovery
A recent survey by the National Retail Federation and Appriss Retail showed that average return rates at the end of 2022 have remained at 16.5%, compared to 16.6% in 2021, when Covid 19 safety measures were still front and center and online shopping was at an all time high. As consumer returns rates continue to rise, managing returns can no longer be a part time effort. High-tech manufacturers without a well-developed reverse logistics process could be losing more than 50% of returned inventory value, according to a recent UPS Report.
Within an ever-expanding world of e-commerce, the demand for customer return has become an integral part of every day business operations. With PTS Corp, we are able to generate controlled methods within your eco-system of returns to supply optimal recovery of products.
Reduce Overspend
Cost-free returns for customers does not equate to cost-free returns for the company. Inefficient returns processes have been shown to reduce profit by up to 30%. Our team of experts can outline tactical recovery plans to reduce your overspend and cut unnecessary costs that effect your bottom line.
Increase Velocity
The speed at which returns are managed has a great impact on the ROI of a company as a whole. PTS is determined to increase your return rate and throughput in order to keep company turnaround times within the goals of your business.
Forecast-Driven Outcomes
Creating predictable outcomes within your business means planning for exceptions and having processes in place for handling less likely events. The experts at PTS Corp will put structures in places to plan for these infrequent, but likely outcomes.
Ready to see what the 5S system can do to improve your business? Sign up for a preliminary consultation with one of our experts today!
Learn more about PTS Corp and how we can help streamline your operations and increase ROI.